Privacy Policy

We collect different types of information depending on how you interact with our site. When you sign up for courses or download resources, we typically gather:

• Your name and email address for course enrollment and communication
• Phone number if you request callback consultations about our programs
• Payment details processed through secure third-party providers
• Technical data like IP address, browser type, and device information
• Course progress and learning activity within our platform

We also collect information you voluntarily provide—like project submissions, forum posts, or feedback on course materials. This helps us improve the learning experience and provide better support.

Your information serves specific purposes that directly benefit your learning experience. We're not collecting data just for the sake of it.

Educational Services

We use your data to deliver course content, track your progress, and provide personalized feedback on your video production projects. When you submit work for review, instructors access your submissions to give meaningful critiques.

Communication

You'll receive emails about course updates, new learning resources, and important announcements. We might also send occasional newsletters about video production trends—but you can opt out anytime.

Platform Improvement

We analyze how students use our platform to identify what works and what doesn't. If everyone's struggling with a particular module, that's valuable feedback for us to improve content.

Your data is stored on secure servers located in Australia, which means it's protected under Australian privacy laws. We use industry-standard encryption for sensitive information like payment details.

Data Type	Storage Method	Retention Period
Course enrollment data	Encrypted database	Duration of enrollment plus 7 years
Payment information	Third-party processor	As required by tax law
Learning activity logs	Secure cloud storage	3 years after course completion
Marketing preferences	CRM system	Until you unsubscribe

We regularly review our security practices and update systems to protect against unauthorized access. But let's be honest—no system is 100% foolproof. We do our best to minimize risks.

Under Australian privacy law, you have several rights regarding your personal information. These aren't just theoretical—we actually honor them.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this within 30 days, usually sooner. There's no charge for reasonable requests.

Correction Rights

Found an error in your profile? Let us know and we'll fix it promptly. You can update most information directly through your account dashboard.

Deletion Requests

You can ask us to delete your personal information, though we might need to keep some records for legal compliance—like tax records or course completion certificates. We'll explain what we can and can't delete.

Our website uses cookies to remember your preferences and keep you logged in. We also use analytics tools to understand how visitors navigate our site—nothing sinister, just trying to make the experience better.

You can disable cookies in your browser settings, though some features might not work properly. Essential cookies for login and security will still function.

Third-Party Services

We use services like video hosting platforms and payment processors that have their own cookies. When you watch a tutorial video, for example, the hosting service might set cookies to remember playback preferences.

We share your information only when necessary to deliver our services or when required by law. Here's who might see your data:

• Payment processors who handle transactions securely on our behalf
• Email service providers who send course notifications and updates
• Cloud hosting companies that store course materials and user data
• Analytics providers who help us understand website usage patterns

All these partners are bound by confidentiality agreements and can only use your data for specified purposes. They can't use it for their own marketing or sell it to others.

If we're acquired by another company or merge with one, your information might transfer to the new entity. We'd notify you beforehand and ensure they maintain similar privacy standards.

Our courses are designed for adults and young adults pursuing video production skills. We don't knowingly collect information from children under 13. If you're under 18, please have a parent or guardian review this policy with you.

If we discover we've accidentally collected data from a child under 13, we'll delete it immediately. Parents who believe this has happened should contact us right away.

We update this policy occasionally to reflect new practices or legal requirements. The "Last Updated" date at the top shows when we made the most recent changes.

For significant changes that affect how we handle your data, we'll send an email notification. Continuing to use our services after changes means you accept the updated policy.

We recommend checking this page every few months, especially if you're concerned about how your information is handled. We're not in the habit of making frequent changes, but technology and regulations evolve.